hikari bet Platform Privacy Notice

This page describes what we collect when you use hikari bet and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with legal obligations. Our commitment is to handle your data transparently and securely.

When you create an account on hikari bet, you provide your name, date of birth, email, and phone number. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer through mobile banking, local payment, online payment, e-wallet, we record the transaction details and the payment method you chose. We also log your activity on our platform — the games you access, the markets you view, and the outcomes of your transactions.

We use this information to operate hikari bet, to settle your payouts, to prevent fraud, and to meet regulatory requirements in the jurisdictions where we operate. We do not sell your data to third parties. We share information only with payment processors, compliance partners, and service providers who help us run the platform.

What we collect on hikari bet

We collect several categories of information. Your account data includes your legal name, date of birth, email address, phone number, and the identity document you provide during verification. Your payment data includes the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account details), the amounts you deposit and withdraw, and the dates of those transactions.

Your activity data includes the games and markets you access on hikari bet, the outcomes of your transactions, your account balance history, and any communication you have with our support team. We also collect technical data: your IP address, your device type, your browser, and the pages you visit on our platform. This technical data helps us detect fraud, prevent abuse, and improve the hikari bet user experience.

How we use your data

We use your account data to verify your identity and to comply with anti-money-laundering and know-your-customer (KYC) regulations. We use your payment data to process deposits and withdrawals, to reconcile transactions, and to detect suspicious activity. We use your activity data to settle payouts, to investigate disputes, and to maintain a record of your account history on hikari bet.

We use technical data to secure your account, to prevent fraud, and to improve our platform. We may also use aggregated, anonymized data to understand how users interact with hikari bet — for example, which games are most popular or which payment methods are most commonly used. This aggregated data does not identify you personally.

We do not use your personal data for marketing purposes without your explicit consent, and we do not share it with third parties for their own marketing.

Third-party processors and data location

We work with payment processors to handle deposits and withdrawals on hikari bet. These processors may be located outside Indonesia. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, your transaction data passes through the e-wallet provider's systems. When you use a bank transfer via online payment, e-wallet, mobile banking, or local payment, your data passes through the banking network. We do not control these third-party systems, but we require them to meet standard data-protection practices.

Our servers may sit outside your jurisdiction. By using hikari bet, you consent to your data being transferred to and processed in other countries. We apply encryption and access controls to protect your data in transit and at rest.

Account data

Name, date of birth, email, phone, identity document — used for verification and compliance.

Payment data

Payment method, deposit/withdrawal amounts and dates — used for transaction processing.

Activity data

Games accessed, market outcomes, balance history — used for settlement and dispute resolution.

Technical data

IP address, device type, browser — used for security and fraud prevention.

Your rights and security on hikari bet

You have the right to access your personal data on hikari bet. You can request a copy of the information we hold about you by contacting our support teamYou also have the right to request correction if your data is inaccurate, and the right to request deletion of your data, subject to legal and operational constraints.

We protect your data through encryption, secure password storage, and restricted access controls. Our team members access your data only when necessary to operate hikari bet or to respond to your requests. We do not share your data with other users or with the public.

Cookies and tracking

We use cookies to remember your login session and to track your activity on hikari bet. These cookies help us provide a seamless experience and to detect fraud. You can disable cookies in your browser settings, but doing so may limit your ability to use our platform. We do not use cookies to track you across other websites.

Data retention

We retain your account data for as long as your account is active and for a period after closure to comply with legal obligations. We retain payment data for at least five years to meet anti-money-laundering requirements. We retain activity data for dispute resolution and audit purposes. If you request account deletion, we will remove your personal data except where we are required by law to retain it.

Jurisdiction and changes to this policy

Our services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta may have specific data-protection rights under Indonesian law. We comply with applicable regulations in the jurisdictions where we operate.

We may update this privacy notice from time to time. Material changes will be communicated through your hikari bet account dashboard. Your continued use of our platform after such changes constitutes your acceptance of the updated policy.

Contact hikari bet

If you have questions about how we handle your data on hikari bet, or if you wish to exercise your rights, please contact our support team through the account dashboard or via the contact details published on our platform. We aim to respond to data requests within 30 days.